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Shipping conditions

Our main shipping courier is DHL. Please allow for 1-3 business days for your order to be shipped. Shipping times may vary depending on time of year.

Customs fees are not Impegnarsi LLC's responsibility. We are not responsible for any damaged products that get damaged while being shipped.

For any questions regarding shipping, contact us at info@impegnarsi.com

Refunds & Returns

All sales are final. If you would like to change the size of your garment please contact us at info@impegnarsi.com to check if there are any products in your requested size.

**PLEASE NOTE** If you do change the size of your garment you will need to pay the cost of shipping back to us.

Legal Information

Impegnarsi LLC is a registered company operating out of The United Arab Emirates. Impegnarsi LLC is registered in Sharjah Media City Free Zone (SHAMS) under license number 2428137.01.

References in this Privacy Policy to “Impegnarsi LLC”, "we", "us" or "our" are to Impegnarsi Limited Liability Company.

This Privacy Policy applies if you are a visitor to our websites or our social media pages, if you purchase any products from Impegnarsi and/or if you are user of our apps. We may collect, use, store and transfer different kinds of personal data about you when you visit our websites or social media pages, register for an online account with us, join our loyalty programme, contact us, subscribe to our newsletter or purchase any of our products.

Please read this Privacy Policy carefully. This Privacy Policy may change from time to time. We will regularly review this Privacy Policy and any updates we make will be posted on our websites. We encourage you to frequently check this page for any changes to stay informed about how we are collecting and processing personal data about you. 

This Privacy Policy has been drafted with brevity and clarity in mind. It does not provide exhaustive detail on all aspects of our collection and use of personal data. However, we would be happy to provide any additional information or explanation upon request. If you have any questions or concerns about any of your personal data or information contained within our privacy policy, please contact us using the details below. 

info@impegnarsi.com

Our website is not intended for children and we do not knowingly collect data relating to children.

Purchase data – information concerning the products you have purchased from us including how frequently you purchase from us, whether you have used any discount or gift card codes, or other offers, which products you have purchased & how much you have spent with us.

Customer Service data – information relating to your interactions with our customer service team by email, phone, WhatsApp, on-line chat or by post or by submitting an enquiry form on our website or contacting us via our social media pages. For example, information you provide when you make a general enquiry, ask us for product advice or in the unfortunate case that you need to complain to us.

Financial data – data we collect if you purchase a product from us such as your bank account and your payment card details.

Marketing data – data which we capture when you sign up to receive our newsletter or other marketing communications, including your preference regarding us contacting you this way, opt-out data and any vouchers or other offers we have sent you as well as data on how you respond to and interact with our marketing communications.